Testimonials

At Total Comfort Group, we’re proud of the experiences our customers have shared with us over the years. Each story highlights the dedication and care our team puts into every project, big or small. By reading through their feedback, you can see the kind of service and commitment we bring to every job. Take a look below to hear from some of the customers who have trusted us with their homes and businesses.

Website Testimonials

Tell us how we did directly on our website, and your testimonial may find its way onto this page. If you’d like to leave us testimonials, click the button below and we’ll review it as soon as possible!

Leave Us a Review

Great service!

Knowledgeable and friendly service technician showed up on time and got work done quickly! Thanks!!!

Kevin D Hassall

Rated 5 out of 5 stars

June 16, 2026

Did a fantastic job

Brad

Rated 5 out of 5 stars

June 16, 2026

Fantastic

Technician was very good, no fantastic!!!

Paul Elliott

Rated 5 out of 5 stars

June 12, 2026

Excellent service

Matt did a great job, would highly recommend this company. Excellent service and he did a great job cleaning up!!

Dan Button

Rated 5 out of 5 stars

June 12, 2026

Great Service

Gavin was great. Communication and coordination of service was great. Fingers crossed.

Steven Lotman

Rated 5 out of 5 stars

June 9, 2026

Went above and beyond

Lucas with Total Comfort Group, diagnosed our central AC issue pretty quickly. He was very knowledgeable and professional. He went above and beyond to remove a small nuisance mulberry bush behind our outdoor unit and cleaned the sides of it. He replaced the needed part and also made a recommendation

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Friendly & polite.

Tech explained in detail what was checked on my AC. Friendly & polite.

Sharon S Goldsmith

Rated 5 out of 5 stars

June 3, 2026

Very knowledgeable and informative

Service provided today by Gavin for my AC that wasn’t cooling was great! He was very knowledgeable and informative and took his time to evaluate the issue and inform me of the findings and what that meant. I had never experienced working with this company before but would highly recommend

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Danielle

Rated 5 out of 5 stars

May 28, 2026

Thank you

Gavin spent 3 hours at our home. Figuring out all the things wrong with our unit. Thank you. He was amazing!

The Basso’s

Rated 5 out of 5 stars

May 15, 2026

Our Google Reviews

Check out a small selection of our Google Reviews here on our website, and if you’re curious for more, click the All Reviews button to see the rest on our Google Profile.

    
 
 
      Trustindex verifies that the original source of the review is Google. Replaced water shut off valve coming in from the street to the Water Meter
Dave and Josh were great help
  
  Posted on Google  
 
    
   Steven Smith 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. We have used this company for several years and always happy with their service and level of professionalism.   The install of our furnace and air-conditioner went seamlessly and the install team was friendly and courteous.
  
  Posted on Google  
 
    
   Becky Eslinger 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Very professional.  Explained  the problem and my options clearly.  Was very deliberate and methodical in his work.  Would recommend.
  
  Posted on Google  
 
    
   Bruce Boettger 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. VERY RESPECTFUL!! VERY EFFICIENT, FRIENDLY, KNOWLEDGEABLE AND PROFESSIONAL!!! THANK YOU FOR SENDING ONE OF YOUR BEST!!!
  
  Posted on Google  
 
    
   Vanessa Shade 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Incredibly professional.  Mitch was great. Will be using these guys again for any of our heating and cooling needs.
  
  Posted on Google  
 
    
   Sam Stewart 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. I am fairly new to this area of Iowa.  I moved to Grimes in 2022.  After my move from Sioux City, IA, it took a while to find companies that I felt I could rely on and trust.  I have had the pleasure of using Total Comfort Group for my heating and air conditioning yearly inspections.  Technicians are friendly and very professional, my favorite is Mitch.  He has done the most inspections at my home.  He's friendly, very helpful and takes the time to answer my questions (as I usually have some).
  
  Posted on Google  
 
    
   Mari Ellsworth 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. I was pleased that Matt was able to come in earlier than scheduled & quickly getting the job done. Bathroom sinks are draining well since he was here! And the unclogged bathtub is back in working condition! Thank you Matt!
  
  Posted on Google  
 
    
   Neela Soukrasmy 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Michael Bradley was a very good technician that came out from Zippy Drain Co.. He explained the process very thoroughly and I was satisfied with the way he conducted himself.
  
  Posted on Google  
 
    
   Lance Scott

All Google Reviews

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