Testimonials

At Total Comfort Group, we’re proud of the experiences our customers have shared with us over the years. Each story highlights the dedication and care our team puts into every project, big or small. By reading through their feedback, you can see the kind of service and commitment we bring to every job. Take a look below to hear from some of the customers who have trusted us with their homes and businesses.

Website Testimonials

Tell us how we did directly on our website, and your testimonial may find its way onto this page. If you’d like to leave us testimonials, click the button below and we’ll review it as soon as possible!

Leave Us a Review

Total Comfort Group made the entire process incredibly smooth

We recently needed a full HVAC replacement, and Total Comfort Group made the entire process incredibly smooth. They coordinated directly with our warranty company and kept us updated every step of the way—including shipping timelines for parts and when we could expect installation. The installation ended up happening on the

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Wendy May

Rated 5 out of 5 stars

December 8, 2025

Total Comfort Group has been our go to company

Our hot water was not working when we got up on Friday morning. I start to panic because my schedule was very busy until 2pm. Also it’s Friday and I do not want to go thru the entire weekend without hot water! I called Total Comfort Group @ 7:30 a.m.

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Sharon Slavenburg

Rated 5 out of 5 stars

December 6, 2025

Very happy with service

Notified they were coming. Very professional.

Deborah Lincoln

Rated 5 out of 5 stars

December 5, 2025

Went above and beyond

TJ Fisher went above and beyond with us today. TJ made the phone calling to make it possible for him to get to our furnace asap, for that I am grateful. Comfort Group, dont let this man go he is one of the good ones.

Todd Ralston

Rated 5 out of 5 stars

November 29, 2025

Kind and professional

Mitch was an absolute blessing. He came in, he was courteous, kind and professional. He was in and out in a timely fashion forty and took good care of answering questions!!

Vivette

Rated 5 out of 5 stars

November 14, 2025

Amazing service!

Very professional. Jackson was very informative and does great work! Highly recommend

Amy Nutting

Rated 5 out of 5 stars

November 10, 2025

Extremely courteous & professional service technician!

He figured out our issue without us having to buy a new motor. Thank you Lucas Baker!

Kari Wymore Atzen

Rated 5 out of 5 stars

November 3, 2025

Great experience!

Zee serviced and got my furnace ready for winter. He was prompt, courteous and showed me some things I did not know about my in-home humidifier. He covered his shoes with booties when walking through the house. He was very personable. Great experience!

Lynn Sandoval

Rated 5 out of 5 stars

October 25, 2025

Very professional, very careful with the things in my home.

My furnace needed to be replaced, and this was arranged through my warranty company and Total Comfort Group. Two young men came to the house and then the second one went to another job while Zee stayed at my house to complete the job. Very professional, very careful with the

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Janet Richards Beem

Rated 5 out of 5 stars

October 25, 2025

Our Google Reviews

Check out a small selection of our Google Reviews here on our website, and if you’re curious for more, click the All Reviews button to see the rest on our Google Profile.

    
 
 
      Trustindex verifies that the original source of the review is Google. Replaced water shut off valve coming in from the street to the Water Meter
Dave and Josh were great help
  
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   Steven Smith 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. We have used this company for several years and always happy with their service and level of professionalism.   The install of our furnace and air-conditioner went seamlessly and the install team was friendly and courteous.
  
  Posted on Google  
 
    
   Becky Eslinger 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Very professional.  Explained  the problem and my options clearly.  Was very deliberate and methodical in his work.  Would recommend.
  
  Posted on Google  
 
    
   Bruce Boettger 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. VERY RESPECTFUL!! VERY EFFICIENT, FRIENDLY, KNOWLEDGEABLE AND PROFESSIONAL!!! THANK YOU FOR SENDING ONE OF YOUR BEST!!!
  
  Posted on Google  
 
    
   Vanessa Shade 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Incredibly professional.  Mitch was great. Will be using these guys again for any of our heating and cooling needs.
  
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   Sam Stewart 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. I am fairly new to this area of Iowa.  I moved to Grimes in 2022.  After my move from Sioux City, IA, it took a while to find companies that I felt I could rely on and trust.  I have had the pleasure of using Total Comfort Group for my heating and air conditioning yearly inspections.  Technicians are friendly and very professional, my favorite is Mitch.  He has done the most inspections at my home.  He's friendly, very helpful and takes the time to answer my questions (as I usually have some).
  
  Posted on Google  
 
    
   Mari Ellsworth 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. I was pleased that Matt was able to come in earlier than scheduled & quickly getting the job done. Bathroom sinks are draining well since he was here! And the unclogged bathtub is back in working condition! Thank you Matt!
  
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   Neela Soukrasmy 
 
 
 
 
     Trustindex verifies that the original source of the review is Google. Michael Bradley was a very good technician that came out from Zippy Drain Co.. He explained the process very thoroughly and I was satisfied with the way he conducted himself.
  
  Posted on Google  
 
    
   Lance Scott

All Google Reviews

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